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Terms

Terms of Service

Effective May 30, 2026  ·  Last updated May 30, 2026

These Terms of Service (“Terms”) govern your access to and use of the websites, desktop applications, products, and services provided by VinePath, Inc. (“VinePath,” “we,” “us,” or “our”), including DeskPath.

By accessing or using the Services, you agree to these Terms.

If you use the Services on behalf of an organization, you represent that you have authority to bind that organization to these Terms. In that case, “you” and “your” refer to that organization and its authorized users.

If you do not agree to these Terms, do not use the Services.

1. The Services

DeskPath is a desktop application that helps professional-service users, including CPA and accounting professionals, review client emails, identify client questions, gather relevant local context, and prepare draft responses for user review.

DeskPath may connect to:

  • Google Workspace or Gmail;
  • local files and folders selected by the user;
  • LLM Providers;
  • VinePath servers for authentication, billing, license management, API-key or access-token vending, support, and telemetry.

We may update, modify, suspend, or discontinue parts of the Services from time to time.

2. Accounts and access

To use certain Services, you may need to create an account.

You agree to:

  • provide accurate account information;
  • keep account credentials secure;
  • promptly notify us of unauthorized access;
  • ensure that users under your account comply with these Terms;
  • use the Services only for lawful business purposes.

You are responsible for all activity under your account.

3. Desktop application and local data

DeskPath runs on the user’s desktop device.

As between you and VinePath, you retain ownership of your local files, Gmail content, generated drafts, client information, and other data you process through DeskPath.

To the extent data is processed locally by the DeskPath desktop app and is not transmitted to VinePath, VinePath does not host or control that data.

You grant VinePath a limited license to process information only as necessary to:

  • provide the Services;
  • authenticate users;
  • manage billing and subscriptions;
  • issue or manage LLM API access;
  • operate features you enable;
  • process information you choose to transmit;
  • provide support;
  • maintain security;
  • troubleshoot issues;
  • comply with law;
  • enforce these Terms.

4. Google Workspace and Gmail

DeskPath may allow you to connect Google Workspace or Gmail accounts through Google APIs.

By connecting a Google account, you authorize DeskPath to access and process Google user data as necessary to provide the features you enable. This may include checking for new Gmail messages, using email content to classify client questions, and sending replies after you approve them.

You understand that DeskPath may send email content from newly detected messages to an LLM Provider to determine whether the email appears to be a client question.

DeskPath does not send Gmail replies automatically. You are responsible for reviewing and approving any response before it is sent.

You are responsible for ensuring that you have the right to connect any Google Workspace or Gmail account to DeskPath and to process any information made available through that connection.

You may revoke DeskPath’s access through your Google Account permissions or through DeskPath settings where available.

VinePath’s use and transfer of information received from Google APIs will adhere to the Google API Services User Data Policy, including the Limited Use requirements.

5. Local files and client information

DeskPath may access local files, folders, or data sources that you connect or authorize.

You are responsible for:

  • ensuring you have the right to process those files through DeskPath;
  • ensuring you have the right to submit selected local context to LLM Providers;
  • configuring access appropriately;
  • protecting local files and devices;
  • complying with applicable client confidentiality and professional obligations.

You should not connect folders or files that contain information you do not want DeskPath to process or potentially send to an LLM Provider as part of the draft-response workflow.

6. LLM and AI features

DeskPath may use LLM Providers to classify emails, identify relevant context, and generate draft responses.

VinePath will use LLM Providers that are contractually committed not to use Customer Data submitted through DeskPath, including Google Workspace data, Gmail content, local client file content, prompts, or outputs, to train or improve generalized artificial intelligence or machine-learning models.

LLM Providers may process submitted information to provide the requested feature, maintain security, prevent abuse, comply with law, and perform other limited processing permitted by their agreement with VinePath.

VinePath does not permit LLM Providers to sell Customer Data submitted through DeskPath, use it for advertising, use it for data brokerage, or use it to train generalized AI or machine-learning models.

AI-generated outputs may be inaccurate, incomplete, inappropriate, or unsuitable for your specific situation.

You agree that:

  • you are responsible for reviewing all AI-generated drafts;
  • you are responsible for editing drafts as needed;
  • you are responsible for deciding whether to send a response;
  • you will not rely on AI-generated output as professional advice;
  • you remain responsible for all client communications sent through DeskPath;
  • you will not submit information to DeskPath or an LLM Provider unless you have the right to do so.

7. Professional-service use

DeskPath may be used by CPA firms, accounting firms, legal practices, wealth advisory firms, and other professional-service organizations.

The Services are workflow and drafting tools. They are not a substitute for professional judgment.

VinePath does not provide:

  • tax advice;
  • accounting advice;
  • legal advice;
  • investment advice;
  • audit opinions;
  • attest services;
  • regulatory compliance advice;
  • professional licensing services.

You are responsible for reviewing all outputs, workflows, drafts, recommendations, and communications before relying on them or sending them to clients or third parties.

8. Customer responsibilities

You are responsible for:

  • your use of the Services;
  • your local device security;
  • your local files and data;
  • your connected Gmail or Google Workspace account;
  • your client communications;
  • obtaining necessary consents;
  • maintaining appropriate confidentiality obligations;
  • complying with applicable laws, contracts, professional rules, and client obligations;
  • backing up data as appropriate;
  • managing user access and permissions;
  • reviewing third-party integrations before enabling them.

If you are a CPA firm, accounting firm, law firm, wealth advisory firm, or other regulated professional-service firm, you are responsible for determining whether your use of the Services complies with applicable professional standards, confidentiality obligations, client obligations, and regulatory requirements.

9. Acceptable use

You may not use the Services to:

  • violate any law or regulation;
  • infringe intellectual property, privacy, or confidentiality rights;
  • upload or transmit malware or harmful code;
  • attempt unauthorized access to any system;
  • interfere with or disrupt the Services;
  • reverse engineer, decompile, or attempt to extract source code except where permitted by law;
  • scrape or harvest data except as expressly permitted;
  • use the Services for surveillance or unlawful monitoring;
  • send spam, phishing, fraud, or deceptive communications;
  • send emails without appropriate authorization or consent;
  • submit data you do not have the right to submit;
  • bypass usage limits or security controls;
  • use the Services to build a competing product except as permitted by law;
  • use Google user data in violation of the Google API Services User Data Policy.

We may suspend or terminate access if we believe your use violates these Terms or creates risk to VinePath, users, customers, third parties, Google, LLM Providers, or the Services.

10. Sensitive information

DeskPath may be used in environments that contain sensitive professional or client information. You are responsible for deciding what information to connect to DeskPath and whether your use is appropriate.

Unless VinePath separately agrees in writing, you should not intentionally submit unnecessary highly sensitive information to VinePath support or VinePath servers, including:

  • Social Security numbers;
  • government identification numbers;
  • bank account credentials;
  • payment card numbers;
  • health information;
  • biometric information;
  • criminal history information;
  • information subject to special legal restrictions.

DeskPath’s normal local and LLM workflow may process client information that you choose to make available to the desktop app. You are responsible for ensuring that you have the right to process that information.

11. Third-party services

The Services may integrate with or rely on third-party services, including Google Workspace, Gmail, LLM Providers, payment processors, and authentication providers.

Your use of third-party services may be governed by those third parties’ terms and privacy policies.

VinePath is not responsible for third-party services, including their availability, security, accuracy, or functionality.

We may add, change, suspend, or discontinue integrations at any time.

12. Fees and payment

Certain Services may be offered for a fee.

If you purchase paid Services, you agree to pay all applicable fees according to the order form, subscription plan, invoice, or other agreement.

Unless otherwise stated:

  • fees are non-refundable;
  • subscriptions renew automatically unless canceled;
  • you authorize us or our payment processor to charge applicable fees;
  • you are responsible for taxes, excluding taxes on VinePath’s income;
  • failure to pay may result in suspension or termination.

Specific payment terms may be set out in a separate order form or agreement.

13. Beta and pilot features

Some Services may be offered as beta, pilot, preview, design-partner, or early-access features.

Beta features may be incomplete, unstable, or changed at any time.

We may discontinue beta features without notice.

Beta features are provided “as is” and may be subject to additional terms.

14. Confidentiality

If either party receives non-public information from the other party that is marked confidential or should reasonably be understood to be confidential, the receiving party will use reasonable care to protect that information and will use it only for purposes related to the Services.

Confidential information does not include information that:

  • is publicly available through no fault of the receiving party;
  • was already known without confidentiality restrictions;
  • is independently developed without use of confidential information;
  • is lawfully received from a third party without confidentiality restrictions.

15. VinePath intellectual property

VinePath and its licensors own all rights, title, and interest in and to the Services, including software, designs, interfaces, workflows, technology, documentation, trademarks, logos, and other intellectual property.

These Terms do not transfer any ownership rights to you.

You may use the Services only as permitted by these Terms.

16. Feedback

If you provide feedback, suggestions, ideas, or recommendations, you grant VinePath a perpetual, irrevocable, worldwide, royalty-free license to use that feedback without restriction or compensation.

We may use feedback to improve our products, services, and business.

17. Privacy

Our Privacy Notice explains how we collect, use, share, and protect information.

By using the Services, you acknowledge our Privacy Notice.

18. Security

We use reasonable safeguards designed to protect the Services.

However, no system is completely secure.

You are responsible for securing your devices, accounts, passwords, connected files, local backups, Google Workspace accounts, and user permissions.

You must promptly notify us of suspected unauthorized access involving your VinePath or DeskPath account.

19. Suspension and termination

We may suspend or terminate your access to the Services if:

  • you violate these Terms;
  • you fail to pay fees;
  • your use creates security, legal, operational, or reputational risk;
  • required by law;
  • a third-party service provider requires it;
  • we discontinue the Services.

You may stop using the Services at any time.

Termination does not relieve you of obligations incurred before termination, including payment obligations.

20. Disclaimers

The Services are provided on an “as is” and “as available” basis.

To the fullest extent permitted by law, VinePath disclaims all warranties, express or implied, including warranties of merchantability, fitness for a particular purpose, title, non-infringement, availability, accuracy, and uninterrupted operation.

We do not guarantee that:

  • the Services will be error-free;
  • the Services will be uninterrupted;
  • all local or cloud data will be preserved;
  • AI outputs will be accurate;
  • generated drafts will be correct or appropriate;
  • integrations will always be available;
  • the Services will meet your specific professional, regulatory, or business requirements;
  • emails sent through DeskPath will be received, read, or acted upon.

21. Limitation of liability

To the fullest extent permitted by law, VinePath will not be liable for indirect, incidental, special, consequential, exemplary, or punitive damages, including lost profits, lost revenue, lost data, business interruption, loss of goodwill, professional liability, client disputes, missed deadlines, or losses arising from AI-generated drafts or user-approved communications.

To the fullest extent permitted by law, VinePath’s total liability for any claim arising out of or relating to the Services or these Terms will not exceed the greater of:

  • the amount you paid to VinePath for the Services in the three months before the event giving rise to the claim; or
  • $100.

Some jurisdictions do not allow certain limitations, so some of the above limitations may not apply.

22. Indemnification

You agree to indemnify and hold harmless VinePath, its officers, directors, employees, contractors, agents, and affiliates from claims, damages, liabilities, costs, and expenses, including reasonable attorneys’ fees, arising out of or related to:

  • your use of the Services;
  • your local files, email content, client information, or other data;
  • your violation of these Terms;
  • your violation of law;
  • your violation of third-party rights;
  • your professional services or client obligations;
  • your use of Google Workspace, Gmail, LLM Providers, or other third-party integrations;
  • emails or communications you approve and send through DeskPath.

23. Governing law

These Terms are governed by the laws of the State of Delaware, without regard to conflict-of-law principles.

The parties agree to the exclusive jurisdiction and venue of the state and federal courts located in Delaware, unless applicable law requires otherwise.

24. Changes to the Terms

We may update these Terms from time to time.

If we make material changes, we will provide notice as appropriate, such as by posting an updated version, changing the effective date, or notifying users through the Services.

Your continued use of the Services after changes become effective means you accept the updated Terms.

25. Contact

Questions about these Terms may be sent to:

VinePath, Inc.
Email: legal@vinepath.ai
Address: 16185 Los Gatos Blvd Suite 205, Los Gatos CA, 95032